

3M+
Students trained
5,000+
300+
Branches (India)
My role
End-to-end, product designer
Discovery & research
User flows & IA
Wireframing & prototyping
Visual design
Timeline
1 Month (Dec 2025)
The team
1 PM, 5 Developers,
1 Designer
Business problem
Increased faculty time and operational cost spent explaining reports
Understanding the problem
UX Audit



Observations from 1-1 interviews

Core insights

Due to these issues, students were relying on faculties and using them as fallbacks which was operationally heavy
Thus we decided to
Making data easy to understand
Converted all important sections into a seemless IA
Easy to consume
Follows user mental modal
Progressive Disclosure
Grouped similar information
Summarized view of strengths & improvements
Clear action points to guide what student
Personalised recomendations
Explains why you lost marks and how can you improve
Added reasons behind performance
Identified common mistake patterns behind lost marks
Added peer benchmarks to show comparison analysis
Highlighted strong, weak & need improvement chapters

Usability testing
We tested the redesigned report with students to validate whether they could understand their performance, identify gaps, and find what to do next.
9/10
Understood why they lost marks
9/10
Identified their weak areas
Impact after pilot
Analysis engagement
38%
2,665 students explored deep level analysis
Self report Understanding
38%
Students could better identify why they lost marks
Faculty reported fewer queries
8/10
Reduced queries around test performance
Every decision has been taken considering the risks involved
Faster understanding of performance
Less raw data upfront, but clearer priorities
Lower cognitive load
More clicks, but a simpler mental model
More personalized learning direction
Requires trust and data validation
Familiarity is the biggest blind spot
I learned that reducing information isn’t enough. The real value comes from turning data into clear guidance, reasons and actionable steps.
To explore final designs. Let’s connect and talk.





